Contact Us
24 Hour EMERGENCY Service
CALL: 719-256-4310

Should a water or wastewater emergency occur after hours, weekends, or holidays, indicate your emergency with the answering service and they will contact the on-call employee who will address your emergency and call you back.
EMAIL: frontdesk@bacawater.com
PHONE: 719-256-4310
FAX: 719-256-4309

LOCATION:
Baca Grande Water & Sanitation District
55 & 57 Baca Grant Way South - Crestone
OFFICE HOURS:
9:00am - 4:30pm
MAILING ADDRESS:
Baca Grande Water & Sanitation District
PO Box 520
Crestone, Colorado 81131-0520
OTHER CONTACTS:
*Contact Baca Grande Water & Sanitation Board Members
*General Manager - Steven Harrell

FREQUENTLY ASKED QUESTIONS

  1. What are your office hours?
    Our office is open from 9am- 4:30pm

  2. Can I pay my bill with a credit card?
    Yes. However payment with a credit card is accepted only over the telephone, fax or in person. We are unable to set up direct payment with a credit card

  3. How can I set up direct payment (ACH debits)?
    In order to set up direct payment, please print the "Authorization Agreement for Direct Payment (ACH) Debits Form" and mail the completed form to us. You may also call our office and request that the ACH Authorization form be mailed to you. We can only accept requests that include a checking or a savings account (see previous question).

  4. How do I change address?
    You can email the new address to info@bacawater.com or frontdesk@bacawater.com. You can also write a note to us at: PO Box 520, Crestone, CO 81131.

  5. What are the annual fees?
    The annual fee for a vacant lot is currently $120.00 for (AOS) "Availability of Service".

  6. What is AOS?
    (AOS) stands for "Availability of Service". These charges are imposed by the District where District water and/or sewer lines have been installed and are ready for connection within 100 feet of the property line of a residential lot, but have not been connected.

  7. What is the minimum fee for water and sewage?
    The minimum fee for water is $22.00 per month.
    The minimum fee for sewage is $22.00 per month.
    The minimum fee will apply regardless of service being on or off.